DO I NEED TO PURCHASE A TICKET FOR MY BABY or CHILD?
Yes, all patrons, including babies, children and minors, must have a valid ticket for entry. Please refer to the Babes In Arms & Minors Policy for further information.
Reduced price Children's tickets are available for this show for all patrons under 18 years of age.
All minors under 18 years of age who have purchased a ticket will only be permitted into the concert site if they are accompanied by their parent/ step-parent or legal guardian. If a minor is NOT ACCOMPANIED by their parent/ step-parent or legal guardian they will be refused entry to the concert and they will not receive a refund on their ticket.
MY GENERAL ADMISSION TICKETS SAY "GENADM" BUT HAVE ROW & SEAT NUMBERS ON THEM - WHAT DOES THAT MEAN?
This is for ticket tracking purposes only. This information does not mean you have a reserved seat for the event - ONLY Platinum, Gold & Silver tickets come with reserved seating. Please refer to SEATING under the EVENT & VENUE INFO tab.
General Admission ticket holders will need to bring a picnic blanket or rug with them to sit on (should you wish) or alternatively a beach chair or director/ camping chair. Please note that beach chairs (being low to the ground) will be positioned in the first half of the General Admission area and director/ camping chairs (being higher off the ground) will be positioned in the second half of the General Admission area.
I LOST SOME BELONGINGS AT A SHOW // LEFT BEHIND CLOAKED OR CONFISCATED ITEMS - WHAT DO I DO?
Please contact the Mellen Events office on (08) 9383 3534 or info@mellenevents.com in the days immediately after the show.
I PURCHASED A DRINK (ALCOHOLIC) AT THE VENUE & HAVEN'T FINISHED IT BY THE END OF THE SHOW. CAN I WALK OUT THE VENUE WITH IT?
No, the event area is a licensed venue and as such, no alcohol can be taken off the premises (just as you can't purchase a drink at a pub and walk out with it - it must be consumed within the licensed area). Please assist security by leaving any unfinished alcoholic beverages behind.